Return Policy

* Your statutory rights are not affected by our Returns Policy. To the
extent that any provision in
our Returns Policy conflicts with your statutory rights, your statutory
rights will prevail and the
particular offending provision in our Returns Policy will be deemed
inapplicable…..

* Returns (refunds and exchanges)
If you are unhappy with your item, please let us know. Our Returns
Policy gives you 30 days to
return or exchange an item bought online with a valid receipt. If 30 days have gone by since
your purchase, we cannot offer you a refund or exchange.
To be eligible for a refund or exchange, goods must be returned in a re-saleable condition. That
means your item must be unused and in the same condition that you received it. The item must
be in the original packaging and returned with any accessories, labels and “free gifts” or bonus
items.
To complete your refund or exchange, we require a receipt or proof of purchase. Please do not
send your purchase back to the manufacturer……

* Refunds (if applicable)
Once your returned item is received and inspected, we will send you an email to notify you that
we have received your returned item. We will also notify you of the approval or rejection of your
refund.
If you are approved, then your refund will be processed, and a credit will automatically be
applied to your credit card or original method of payment, within 14 calendar days. If you paid
for standard delivery of the goods, the cost of standard delivery will also be refunded……

* Sale items
We do not offer refunds for sale items, unless they are faulty…..
* Exchange (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item for
the same item, please send us an email at [email protected] and post your item to: 17/18 Angel/Gate London, EC1V 2PT……

* Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift
credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you….

* If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to
themselves to give to you later, we will send a refund to the gift giver and they will find out about your return….

https://almostafa265.store/wp-content/uploads/2025/01/ReTales-Return-Policy.mp4